| The appellant, Sri Joseph Thomas, is a consumer having a domestic service connection with consumer number 7113 under the jurisdiction of Electrical Section, Kollapally. The appellant had complained many times before the KSEB authorities regarding supply fluctuation in his house. Due to the frequent power variation caused heavy loss and damage to the equipments. The appellant had submitted a written complaint to the Assistant Engineer on 27-04-2016. Since the grievance of the appellant was not redressed, he further submitted complaints to Executive Engineer and Deputy Chief Engineer and thereafter the problem settled on 03-09-2016. Due to the damage of household equipments, the appellant claimed loss amounting to Rs. 35,000/-. He approached the CGRF, Kottarakkara requesting compensation for an amount of Rs. 35,000/- and for taking disciplinary action against the concerned officers for the lapses. The Forum disposed of the petition vide order No. 340/2017 dated 27-05-2017 directing the respondent to pay three days compensation at the rate of Rs. 25/- per day to the petitioner. Not satisfied with the decision taken by the CGRF, the appellant has approached this Authority with this appeal petition.
With regard to the matter of compensation, the appellant is free to approach the licensee, as per regulations Kerala State Electricity Regulatory Commission (Standards of Performance of Distribution Licensees) Regulations 2015, if he desires so.
Having concluded and decided as above it is ordered accordingly. The Appeal Petition filed by the Consumer stands disposed of as such. No order on costs. |
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2017-09-28 00:00:00 |
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P/065/2017 Sri. Joseph Thomas, Kottayam 