| The appellant is a consumer under the KSEB Electrical Section, Pettah with consumer No. 1145145000710 under three phase domestic tariff. The appellant had filed complaints before the Electricity Section, Pettah, against the exorbitant and disproportionate amounts towards electricity consumption bills charged by the respondent. The Section authorities installed a parallel test meter on 05.07.2016, and on detecting that the existing Meter was faulty, the Meter was then replaced by a new one on 16.07.2016. But the appellant’s request for refund of excess realized from him for the period up to 16.07.2016 was not considered. Hence the appellant filed a complaint before the Consumer Grievance Redressal Forum, Kottarakkara vide O.P. No. 388/2017 which was disposed on 29.06.2017 by directing the respondent, the Assistant Executive Engineer, Electrical Sub-Division, Beach, Thiruvananthapuram, to test the faulty meter in a laboratory and on the basis of the test report to revise the bills for the period of 6 months and adjust the amounts in future Bills. Still aggrieved by the said order, the appellant has filed the Appeal Petition, before this Authority.
In view of the above facts, the respondent is directed to revise the bills for the bi-months of 04/2016, 06/2016 and 08/2016, on the basis of average consumption of 613 units. This shall be done at any rate within 30 days from the date of receipt of this order. Any amount remitted in excess by the appellant shall be refunded or adjusted against the future bills. Having concluded and decided as above, it is ordered accordingly. The Appeal Petition filed by the appellant, Smt. Latha Vidyadharan, stands disposed of as above. No order as to costs. |
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2018-06-18 08:55:01 |
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P/018/2018 - Smt. Latha Vidyadharan, Thiruvananthapuram 