| The appellant, Sri Ramaswamy, is having domestic service connection with consumer number 10466 under the jurisdiction of Electrical Section, Njarakkal. The appellant complained to the Consumer Grievance Redressal Forum of the Kerala State Electricity Board, Ernakulam that he has not consumed the energy as shown in bill for 06/2017 for the consumption shown as 2067 units billed amounting to Rs.15099/-, which are exorbitantly high. The Forum, vide order in OP No. 83/2017-18 dated 28-03-2018, had directed the respondent to revise the bill for the months of 4/2017 to 6/2017 based on the data downloaded from the energy meter. Aggrieved by this order of the CGRF, the Appellant has submitted this appeal before this Forum.
From the analysis done above and the conclusions arrived at, I take the following decisions.
From the conclusions arrived at as detailed above, I am fully convinced that the request of the appellant is reasonable and hence admitted. I decide that the bill amounting to Rs. 15099/- issued for 2067 units to the appellant is set aside. The respondent is directed to reassess the consumption for the period from 25-02-2017 to 27-06-2017 as 1013 units based on the average consumption of 253.25 units monthly and to revise the bill by taking action to refund the excess amount collected for 1054 units accordingly. The respondent shall issue the revised bill to the consumer within fifteen days time on receipt of this order and adjust the excess amount in the future bills of the appellant. Having concluded and decided as above it is ordered accordingly. The Appeal Petition filed by the Consumer is allowed as ordered and stands disposed of as such. No order on costs. |
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2018-09-04 04:38:31 |
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P/033/2018 - Sri. Ramaswamy Ernakulam 