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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1226
Orders of Kerala Electricity Ombudsman  in pdf format
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P/036/2023- Sri. Paul Robson

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The appellant Sri. Paul Robson was the registered consumer with number 1155406010243 under college Electrical Section. This connection was in LT IV A tariff. The appellant was not made the power charges since December 2021 as the payment was defaulted the licensee has disconnected the power according to the regulation of Kerala Electricity Supply Code 2014. The licensee could not locate the consumer and hence the notice for the disconnection was not served. The premises was on lease from Mr. Krishnamoorthi and the lease deed signed during 2008 and then the deed was neither renewed nor extended. At present the appellant is not the legal tenant of the premises. The owner submitted application for dismantling the power connection and the licensee has disconnected the power connection. Now the appellant approached the licensee for the reconnection of the power. The section office has asked to produce the legal document showing the occupancy of the premises and the appellant could not produce the same and hence the power was not connected. Aggrieved consumer approached the CGRF and CGRF order dated 23/06/2023 states that the CGRF is not to intervene in the case as the case is pending before the Hon’ble Rent Control Court, EKM. Aggrieved by the decision of CGRF this appeal petition was filed to this authority.
RP/01/2024-Sri. Markose Xavier

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P/019/2023- Shri. Mathew P.J.

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The appellant Sri. Mathew P.J. is the son of the consumer Sri. Joseph Mathew with Consumer no. 1156228008578 under Electrical Section Vannappuram. Joseph Mathew has expired as per the copy of the death certificate produced by Sri Matthew P.J. and claimed that he is the legal heir of his father Joseph Mathew. The connection was availed on 11/11/2003 under the tariff LT-7B with registered connected load of 300W for a small shop. the billing was done on bimonthly basis as per the consumption recorded by the meter installed. The average monthly consumption was below 20 units. The electricity bill issued on 10/2022 is very high for an amount of Rs.1973/-. The meter was tested with a parallel meter and found no fault in the meter. The consumer is not willing to pay the amount and approach CGRF, CGRF issued order dated 23/3/2023 stating that the petitioner is liable to pay the bill. Aggrieved by the decision of the CGRF, appellant filed the appeal petition to this Authority. On verifying the documents submitted and hearing both the petitioner and respondent and also from the analysis as mentioned above, the following decision are hereby taken. 1. Licensee shall extent concession of 50% of the bill amount as the responsibility is to be shared both the consumer and the licensee. 2. The licensee shall grant 12 monthly instalments to pay the amount as per (1) above. 3. The power is to be reconnected if disconnected. 4. No order on cost.
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