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Category: Orders
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Orders Files: 1226
Orders of Kerala Electricity Ombudsman  in pdf format
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. P/046/2017 Sri. Alexander K.M., Kottarakkara

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The service connection bearing consumer No. 26466, in LT I A domestic tariff, under Electrical Section, Kottarakkara West, was originally stands registered in favour of Sri Alexander K.M. The sanctioned load of the connection is 2746 Watts. 2. A surprise inspection was conducted by the officials of the Electrical Section, Kottarakkara West on 18-11-2014 in the premises of the appellant and a site mahazar prepared. 3. It was found that the appellant had been using electricity for manufacturing wooden furniture with a connected load of 4376 Watts in the premises. A provisional assessment bill for Rs. 17,525/- was issued on 18-11-2014 under Section 126 of Electricity Act, 2003, under LT VII A tariff. The appellant filed a petition before the Assessing Officer on 21-11-2014. The provisional assessment was finalized on the same amount and final bill was issued on 09-03-2015. 4. The appellant filed an appeal before the Appellate Authority on 09-04 2015 after remitting 50% of the final assessed amount. (Rs.8833/-) The Appellate Authority issued orders on 25-09-2015 by setting aside the final bill and directed the respondent to revise the assessment by taking the assessment for entire usage of electricity at two times the fixed charges and energy charges under LT IV A tariff for a period of 12 months. 5. Accordingly a revised bill dated 11-11-2015 amounting to Rs. 1,967/-was served on the appellant. 6. It is stated by the respondent that arrear current charges from 26-11-2015 of the appellant was pending and a notice dated 28-02-2016 was pasted on the wall of the shop since the premises was under door lock. 7. The service connection was dismantled on 15-04-2016 due to non-payment of arrears and registered notice for revenue recovery has been sent, but returned unclaimed. 8. The appellant filed a petition before Kerala State Electricity Regulatory Commission, Thiruvananthapuram on 27-09-2016 for implementing the order of the Appellate Authority and against dismantling of the service connection. 9. The Regulatory Commission, vide its letter dated 21-11-2016, directed the appellant to submit the complaint before the CGRF and accordingly he filed a petition before the Forum on 25-11-2016. 10. The petition OP No. 302/2016 filed before the CGRF, Kottarakkara, by the appellant was disposed of on 14-03-2017 with the following observation and direction. “The main contention of the petitioner is that the order of the Appellant Authority has not been complied. But on perusing the records and hearing the parties that the disputed bill was revised and issued a bill for the balance amount of Rs.1967/- on 11-11-2015. On going through the appellate order on 25-09-2015, it is ordered that the assessment shall be revised within 15 days. But the revised order was issued after 45 days so the licensee has not complied the order properly in time.” “The Forum direct the consumer to submit a fresh application for he service connection after remitting dues, and the respondent is directed to take immediate steps for processing the application and giving connection to the petitioner.” 11. Aggrieved by this Order, the appellant has submitted the appeal dated 22-04-2017 before this Authority. With regard to the matter of compensation, the appellant is free to approach the licensee, as per Regulations of Kerala State Electricity Regulatory Commission (Standards of Performance of Distribution Licensees) Regulations 2015, if he desires so. Having concluded and decided as above it is ordered accordingly. The Appeal Petition filed by the consumer stands disposed of as such. No order on costs.
1. Electricity charge bills of old periods - notices issued for collection of old dues from the consumer - P/349/2013 -Dr. Tony John Akkara,mThrissur.

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The consumer was served with arrear notice towards the dues of electricity consumed more than 10 years ago. It is held that the non payment of ten or more intermittent months old bills is unusual and issuance of notices for dues after a long period is highly unjustifiable. The case disposed in favour of the consumer.
3. Unauthorized additional load and issuance of short assessment bill being the arrears of penalization charges – P/362/2013 – Saseendran S, Aluva.

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The consumer has availed unauthorized additional load and remitted the penal bill issued by the Board. Further the consumer was issued a short assessment bill as arrears of penalization charges for the said UAL. Disposed with direction to limit the penalization for one year in continuation of the date of inspection.
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