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Forms Files: 5
Forms required for submitting complaint to CGRF and Ombudsman
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Electricity Ombudsman

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Dear Sir, Sub : Watch & Ward Services to the office of the Kerala State Electricity Ombudsman Please see the enclosed quotation for the watch and ward services for the office of the Electricity Ombudsman, which situated near D.H. Road/Gandhi Square, Ernakulam South. You may submit your competitive quotation in a sealed envelope on or before 3 PM on 17-08-2022. The detailed credentials and the performance certificate of the clients are also to be attached. Thanking you, Yours faithfully, STATE ELECTRICITY OMBUDSMAN
P/021/2018 - Sri. Arun R Chandran, Ernakulam

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The appellant represents M/s Indus Towers Ltd., a company providing passive infra structure service to telecommunication providers. The consumer number of the appellant’s three phase service connection is 14943 with tariff LT VI F which is coming under the jurisdiction of Electrical Section, Soornad North, Kollam. The appellant is paying the current charges regularly without any dues or delay. But the respondent as per the invoice dated 13-02-2017 directed the appellant to remit an amount of Rs. 1,01,173/- being the short assessment based on the findings that the meter was faulty for the period from 01-04-2014 to 26-12-2016. Against the short assessment bill, the appellant had approached the CGRF (SR) Kottarakkara by filing a petition No. 565/2017. The Forum dismissed the petition due to lack of merit, vide order dated 27-02-2018. Aggrieved against this, the appellant has submitted this appeal petition before this Authority. From the conclusions arrived at as detailed above, I decide to set aside the short assessment bill amounting to Rs. 1,01,173/- issued to the appellant. Having concluded and decided as above it is ordered accordingly. The Appeal Petition filed by the Consumer is allowed as ordered and stands disposed of as such. The order of CGRF in OP No. 565/2017 dated 27-02-2018 is set aside. No order on costs.
P/021/2018 - Sri. Arun R Chandran, Ernakulam

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The appellant represents M/s Indus Towers Ltd., a company providing passive infra structure service to telecommunication providers. The consumer number of the appellant’s three phase service connection is 14943 with tariff LT VI F which is coming under the jurisdiction of Electrical Section, Soornad North, Kollam. The appellant is paying the current charges regularly without any dues or delay. But the respondent as per the invoice dated 13-02-2017 directed the appellant to remit an amount of Rs. 1,01,173/- being the short assessment based on the findings that the meter was faulty for the period from 01-04-2014 to 26-12-2016. Against the short assessment bill, the appellant had approached the CGRF (SR) Kottarakkara by filing a petition No. 565/2017. The Forum dismissed the petition due to lack of merit, vide order dated 27-02-2018. Aggrieved against this, the appellant has submitted this appeal petition before this Authority. From the conclusions arrived at as detailed above, I decide to set aside the short assessment bill amounting to Rs. 1,01,173/- issued to the appellant. Having concluded and decided as above it is ordered accordingly. The Appeal Petition filed by the Consumer is allowed as ordered and stands disposed of as such. The order of CGRF in OP No. 565/2017 dated 27-02-2018 is set aside. No order on costs.
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KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488

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Send an email to info@keralaeo.org

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Consumers should submit  petitions to CGRF first before appealing Ombudsman.

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