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Category: Orders
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Orders Files: 1327
Orders of Kerala Electricity Ombudsman  in pdf format
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RP/004/2023- Shri. Shaji M

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The appellant is a domestic consumer of the licensee under the section Ramanthali at Payyannur. The complaint was about drawing electrical line and placing the post and stay wire blocking the access to his property from the road. There was a public pathway which has been converted into a tarred road in front of his land at eastern boundary. The appellant requested the officials of the licensee to shift the post and stay wire and they have not agreed to shift the post and line. The appellant filed a civil case in the Munsif Court of Payyannur and is pending for decision. The appellant approached the CGRF and then appealed to this authority. The appeal petition numbered P/10/23 and hearing was conducted on 19-04-2023 and an order issued dated 25/04/2023. The civil case was pending in the court and hence the petition was dismissed as per Section 22(1)(d) of KSERC (CGRF and Electricity Ombudsman) Regulation 2005. Aggrieved by the decision of the Ombudsman in the appeal petition, this review petition is filed to this authority. On verifying the documents submitted and hearing both the petitioner and respondent and also from the analysis as mentioned above, the following decision are hereby taken. 1. This review petition is dismissed. 2. No order on cost.
P/019/2023- Shri. Mathew P.J.

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The appellant Sri. Mathew P.J. is the son of the consumer Sri. Joseph Mathew with Consumer no. 1156228008578 under Electrical Section Vannappuram. Joseph Mathew has expired as per the copy of the death certificate produced by Sri Matthew P.J. and claimed that he is the legal heir of his father Joseph Mathew. The connection was availed on 11/11/2003 under the tariff LT-7B with registered connected load of 300W for a small shop. the billing was done on bimonthly basis as per the consumption recorded by the meter installed. The average monthly consumption was below 20 units. The electricity bill issued on 10/2022 is very high for an amount of Rs.1973/-. The meter was tested with a parallel meter and found no fault in the meter. The consumer is not willing to pay the amount and approach CGRF, CGRF issued order dated 23/3/2023 stating that the petitioner is liable to pay the bill. Aggrieved by the decision of the CGRF, appellant filed the appeal petition to this Authority. On verifying the documents submitted and hearing both the petitioner and respondent and also from the analysis as mentioned above, the following decision are hereby taken. 1. Licensee shall extent concession of 50% of the bill amount as the responsibility is to be shared both the consumer and the licensee. 2. The licensee shall grant 12 monthly instalments to pay the amount as per (1) above. 3. The power is to be reconnected if disconnected. 4. No order on cost.
P/018/2023- Shri. Rajagopal K.G

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The appellant Shri. KG Rajagopal is a consumer of the licensee (KSEBL)in Edappally electrical section with connected load 6kw in LT 7A tariff. the connection is availed for a small fabrication workshop. The consumer was not paying the electricity charges since May 2021. the consumer was not paying the charges. the power was disconnected on 5/02/2022. The service connection was dismantled on 29/12/2022. the total outstanding after adjusting the security deposit was Rs. 24,236/-. This amount includes regular current charges and the surcharge. The action has been initiated by the licensee for the revenue recovery procedure for recovering the arrears. The appellant filed petition to CGRF and CGRF issued order dated 28/2/2023 stating that the power disconnection as per Section 139 of Kerala electricity supply code 2014 has not been followed and respondent shall revise the demand for 180 days as per regulation 141 of Kerala State Electricity Supply Code 2014. Aggrieved by the decision of CGRF, the petition is filed to this authority. On verifying the documents submitted and hearing both the petitioner and respondent and also from the analysis as mentioned above, the following decision are hereby taken. 1. The licensee has to charge fixed charges only for six months from the date of disconnection. 2. The licensee has to revise the demand as per (1) above. 3. The appellant is liable to pay the charges as per the revised demand. The demand notice should be in detail mentioning various outstanding amounts. 4. No order on cost
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