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Orders of Kerala Electricity Ombudsman  in pdf format
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P/093/2019 Sri. Shibu A.G. Ernakulam

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The Appellant bearing consumer No.6692 is an industrial consumer under LT-IV A Tariff with a connected load 32000 watts and contract demand 36 kVA under Electrical Section, Edayar. The premises of the consumer was inspected on 27-03-2019 by a team of KSEB Limited led by the Anti Power Theft Squad (APTS) of Ernakulam unit. An irregularity of metering was detected as the meter was not recording R phase consumption. So as to compensate revenue loss to the Board for the unrecorded portion of energy, the Assistant Engineer, Electrical Section, Edayar, issued short assessment bill by directing the appellant to pay Rs 8,75,,599/- on 20-04-2019. Aggrieved by the short assessment bill, the appellant filed petition before CGRF, Ernakulam requesting to quash the bill. The Consumer Grievance Redressal Forum disposed the OP No.38/2019-20 filed by the appellant and ordered on 03-10-2019 that the bill issued, limiting the period of short assessment to two years by directing to reassess the bill by taking recorded reading x 1.5 times. Still aggrieved by the said order, the appellant has filed the Appeal Petition before this Authority on 28-11-2019. From the conclusions arrived at as detailed above, I decide to quash the short assessment bill amounting to Rs. 6,79,603/-issued to the appellant. As the premises with a major load of three phases in nature, it is decided and directed the respondent to revise the bill by taking the 50% of the recorded consumption for one year from 04/2018 to 03/2019 and to issue the revised bill to the appellant within fifteen days. The appellant is allowed 6 instalments without interest, to remit the revised short assessment bill, if he desires so. Having concluded and decided as above it is ordered accordingly. The appeal petition filed by the appellant stands disposed of as such. The order of CGRF, Ernakulam in OP No.38/2019-20 dated 18-10-2019 is set aside. No order on costs.
P/092/2019 Sri Harikumar Mohandas, Thiruvananthapuram

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The appellant is a consumer under Electrical Section, Poonthura bearing Consumer No. 12638 and has been paying the regular electricity bills promptly. The appellant availed service connection on 19.05.2016 with a connected load of 35.781 kW at LT -VII A (3 phase). The said connected load was increased to 49.963 kW in April, 2017. While so the appellant was issued a short-assessment bill dated 05.07.2018 for Rs. 2,38,871/- alleging that only 2/3rd energy consumption was recorded in the meter since there was anomalies in the meter. It is alleged by the respondent that the energy consumed through one phase was not recorded in the energy meter for a period from July 2016 to September 2018 due to CT failure and that the said defect was found during the inspection conducted by the APTS Team of KSEB on 29/06/2018. 3. The appellant had submitted a complaint in OP. No. 3/2019 before the Consumer Grievance Redressal Forum, KSEB Ltd, Southern Region, Kottarakkara. The CGRF vide its order dated 8th April 2019 had quashed the short assessment bill of Rs. 2,21,521/- The Forum had further ordered to issue the short assessment bill based on the difference between recorded consumption of the month of 09/2018 (4280) with the consumption of the months to be revised. As per the order the bill has been revised taking average of 3960 units for the period of 23/7/2016 to 2/7/2018 for amounting Rs 3,24,086/- and issued to the appellant on 11/11/2019. Against the decision of the CGRF, the appellant has filed the Appeal petition before this Authority on 26-11-2019. For the reasons detailed above, it is decided to issue a revised short assessment bill for a period of 18 months for the consumption from 3/2017 (date of enhancement of connected load) to 8/2018 (prior to the date of rectification of metering system) by taking 50% the recorded consumption from 3/17 to 8/2018. The order dated 08-04-2019 in OP No. 03/2019 of CGRF, Kottarakkara is set aside. The appellant is allowed instalments without interest, to remit the revised short assessment bill, if he desires so. Having concluded and decided as above it is ordered accordingly. The appeal petition filed by the appellant stands disposed of as such. No order on costs.
P/090/2019 Sri. Shyam Mohan Idukki.

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The appellant, Sri. Shyam Mohan is a three phase commercial consumer with consumer number 13488 under LT VII A tariff of Electrical Section, Chithirapuram. The appellant is paying the current charges regularly without any dues or delay. But the respondent as per the letter dated nil directed the appellant to remit an amount of Rs. 64,700/- being the short assessment of fixed charge for the period from 01/2009 to 10/2018 based on the findings in the Regional Audit Report. Against the short assessment bill, the appellant had approached the CGRF, Ernakulam by filing a petition in No. 131/2018-19. The Forum dismissed the petition vide order dated 31-10-2019. Aggrieved against this, the appellant has submitted the appeal petition before this Authority on 25-11-2019. From the findings and conclusions arrived at as detailed above, this Authority decides to set aside the short assessment bill amounting to Rs. 64700/- issued to the appellant. The respondent is directed to revise the bill by limiting the period for 24 months for the fixed charge of the present connected load after conducting an inspection in the premises of the appellant. No interest or surcharge is payable by the consumer for the Petition and Appeal pending period before the CGRF and this Authority up to 30th day of the revised bill date. Having concluded and decided as above it is ordered accordingly. The Appeal Petition filed by the appellant is allowed as ordered and stands disposed of as such. The order of CGRF in OP No. 131/2018-19 dated 31-10-2019 is set aside. No order on costs.

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