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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1327
Orders of Kerala Electricity Ombudsman  in pdf format
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P/017/2023- Shri. Pro: M. J. Jacob

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The appellant is an HT consumer of licensee (KSEBL) with consumer number 1356180002963 with connected load of 420 kw. The appellant is the president of Thodupuzha Taluk Co-operative Rubber Marketing Society Ltd. The premises of TTCRMS has been leased out to Shri. Bobby Issac Mathew and presently operates by Sri. Baby Isacc Mathew. The appellant is a regular defaulter of monthly current charge. The rebate declared by the state Govt. during the Covid-19 period has been extended to the appellant. The arrears pending from the appellant is around Rs. 42, 80, 214/-. The power charge default is since 2015 onwards, billed amount was not fully paid and each bill there were outstanding and this attracted interest also. The appellant approached the CGRF and CGRF ordered vide order dated 25/02/2023, that the appellant is liable to pay the arrear bill and also granted 12 instalment facility to clear the payment. Aggrieved by the decision of CGRF, the appellant filed this appeal petition to the authority. On verifying the documents submitted and hearing both the petitioner and respondent and also from the analysis as mentioned above, the following decision are hereby taken. 1. The appellant is liable to pay the amount as per the demand of Licensee. 2. The appellant has to remit a minimum amount of Rs. 15 Lakhs within 15 days and for the balance amount licensee shall grant 24 monthly instalments. 3. The enhancement of connected load shall be granted as per Section 99 of the Kerala Electricity Supply Code -2014. 4. No order on cost.
P/016/2023- Shri. M. A. Jose

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The appellant Shri. M. A Jose is a consumer of the licensee (KSEB) under Paika electrical section with consumer no. 1156268000317 under LT 1A tariff. The service line for his connection is drawn through his property. Some trees grown and were touching the service line. These touching were removed by the KSEB. The branches of the rubber trees which were planted 6 feet away from the line and 6-year-old were removed and the trees were damaged. When the officials of the licensee have attended the replacement of the broken service line, they again damaged Cacao tree which were grown about 4 feet calculating the yield of the trees which were damaged, the appellant is to be compensated by the licensee and the claim made is Rs. 60,000/-. KSEB has rejected their claim stating that KSEB is not having the provision of paying the compensation for the removal of touching. The appellant filed petition to CGRF, and CGRF ordered that the CGRF is not competent to award compensation as demanded by the petitioner. Aggrieved by the decision of CGRF, the appellant filed this appeal petition to the authority. Decision. On verifying the documents submitted and hearing both the petitioner and respondent and also from the analysis as mentioned above, the following decision are hereby taken. 1. This authority is not competent to take decision on payment of competition. 2. Appellant may take up to the competent authority to take decision on the demand of compensation. 3. The case is disposed. 4. No order on cost.
P/015/2023- Shri. James T. Abraham

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The appellant Shri. James T Abraham is the owner of the studio and Colour lab named as Central Colour lab and is a consumer under electrical section Kumbanad having consumer no. 1146196005597 with connected load 9.086kw. The connection was effected on 15/06/1992 and was under LT 4A tariff. The Kerala State Electricity Regulatory Commission while determining the tariff, the studio and Colour lab was included in the commercial tariff LT 7A. Though the Tarif has been published in the gazette, it is the responsibility of the licensee to intimate the tariff change to the consumer and raise the electricity bills accordingly. This was not complied by the licensee. On 4/7/2022, APTS Tiruvalla unit has conducted an inspection and found that the consumer was billed on wrong tariff. Accordingly, a short assessment bill was raised by the licensee for Rs. 53,320/-. The appellant approached the CGRF and CGRF issued order stating that the appellant is liable to pay the short assessment bill. Aggrieved by the decision of CGRF, the appellant filed this appeal petition to the authority. 8 consumer earlier, there was an opportunity for the appellant to reduce his connected load and then consumption and would have saved much on the energy charges. This opportunity was lost for the consumer. There was a serious error/ mistake happened from the officials of the licensee who has not been taken action to effect the change in tariff in time and which would in turn reduced the revenue loss. The concerned officials are to be identified and action is to be initiated. The orders of hon’ble Supreme Court referred by the respondent is not relevant to this case. Decision. On verifying the documents submitted and hearing both the petitioner and respondent and also from the analysis as mentioned above, the following decision are hereby taken. 1. The appellant is liable to pay the short assessment for a period of 24 months. 2. The licensee has to revise the short assessment by raising the demand for 24 months. 3. The licensee shall grand 24 instalments to the appellant for remitting the amount. 4. The order of CGRF is modified accordingly 5. The licensee may initiate action against the officials who is responsible for this mistake and thus the revenue loss 6. No order on cost
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