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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1327
Orders of Kerala Electricity Ombudsman  in pdf format
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P-062-2022-Sri. Nevin. T. Jacob, Ernakulam-Order 16-11-22

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The appellant had received a short assessment bill for Rs.19,300/- as per RAO audit vide invoice dated 20-03-2020. This is the difference of fixed charge for the period from 22-06-2016 to 20-03-2019. The residential building was occupied by rented party for accommodating their employees. The rented party has vacated settling the dues. This short assessment has come due to the wrongly changing the tariff from LT 1A to LT 7A by the Suo moto action of KSEBL. The appellant approached the CGRF(CR) and the order of CGRF (CR) sates that the petitioner is liable to pay the short assessment bill issued by the Licensee. The appellant filed the appeal petition before this Authority and following decisions are taken: 1. The order of CGRF (Central Region) is set aside. 2. The tariff change applied is not legal and hence, not sustainable. 3. Short assessment, if any, as per tariff LT 1A if applicable is to be reworked and appellant is liable to pay only this amount.
RP-007-2022- Sri. Moosa. C.V., Kannur-Order 14-11-22

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There was earth leakage in the meter box. This resulted into a huge bill. On 21-07-2021, the Sub Engineer visited the site and inspected the premises and found that high meter reading, though there is no consumption. The review appellant approached Consumer Grievance Redressal Forum (CGRF), Northern Region, Kozhikode and CGRF ordered that the review appellant is liable to pay the charges as per the bill. The appeal filed to this Authority vide No. P-028/2022. This office has completed procedures and process and order issued on 12-08-2022, stating that the consumer is liable to pay the bills. Aggrieved with this order the review appellant filed the petition to review the order of this Authority. The relevant Sections are very clear that the consumer is responsible to keep the meter and installations under safe custody and make the premises neat, clear, and accessible for Licensee to take meter reading regularly. As such, there is no merit in reviewing the order and hence, the review petition is dismissed.
RP-006-2022- Sri. Shareef Abdul, Kozhikode-Order 14-11-22

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The reading recorded by the consumer’s meter was 28.28% lower than that of the actual consumption. Since the exact date of CT open condition has not been able to assess, the short assessment was calculated for 12 months as per Regulation 152(3) of Kerala Electricity Supply Code 2014 for an amount of Rs.1,13,606/-. The review appellant filed petition to CGRF and CGRF(N) issued order to make the short assessment bill for 6 months preceding the date of inspection. The appeal has been filed to this Authority and order has been issued dated 15-09-2022 agreeing the order of CGRF. Section 152 (3) of Kerala Electricity Supply Code 2014 is very clear that if the exact date of occurrence and anomaly has not been able to assess, the short assessment is to be changed for 12 months preceding the inspection. However, the CGRF has been revised the short assessment to 6 months and quashed the short assessment bill of 12 months. This is seen to be a consumer-friendly approach. During the hearing, the review respondent was mentioning that some data downloaded for the meter shows that neutral current disturbance was observed since 2018. The breakage of CT wire of one phase would have been one of the reasons for such disturbances. As there is no fresh issues matter or evidences, which have not been considered during the process of appeal petition, the review petition is not having any merit to consider. The review petition is not maintainable and hence, dismissed.
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