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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1327
Orders of Kerala Electricity Ombudsman  in pdf format
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RP-005-2022-AXE,Ernakulam-Order 11-11-22

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The review appellant, Asst. Executive Engineer, Electrical Sub Division, KSEB Ltd., Thoppumpady was the respondent in Appeal Petition No. P031/2022. The review respondent Smt. Mini Felix is the consumer of the Electrical Section, Thoppumpady with consumer number 1155629007468. The review respondent installed a grid connected solar system on getting the approval from the Licensee. The application for meter testing & inspection was submitted on 01-11-2021. After repeated reminders and follow up, the testing was done on 15-12-2021 and the solar plant was connected to the grid. There was a delay of 44 days from the date of application and hence, suffered loss of energy. The request was to compensate the loss suffered. The review respondent filed the petition to the Consumer Grievance Redressal Forum (CGRF), Central Region, and the CGRF(CR) dismissed the petition vide order dated 23.03.2022. Aggrieved by the decision of the Forum, the appeal petition before this Authority vide P031/2022. On completing the process and procedure, this authority issued order dated 25-07-2022, which states that the Licensee has to reimburse the energy charges for 22 days collected from the appellant. Aggrieved by the decision, the Review appellant filed this review petition to this authority. The order issued by this Authority dated 25-07-2022 is reviewed and the following is the final order:- 1. Licensee has to reimburse the energy charges for 30 days (from 15-11-2021 to 15-12-2021) collected from the review respondent.
P-061-2022- Sri. Velayudhan T P., Nilambur-Order 11-11-22

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KSEBL has drawn an electric line and post without the consent of the appellant. Now the land utility is affected and the appellant cannot build a house in the plot. He has complained to the Section Office and they informed to bear the cost of the shifting. The appellant is a senior citizen and not able to bear this cost. Appellant has filed petition to the CGRF, Northern Region and CGRF (NR) vide order dated 26-07-2022, ordered that the line could be shifted at the cost of the appellant. The appellant filed appeal petition before this Authority and following decisions are taken: 1.The License shall convert the line into cable and has to be drawn to the road, which is proposed under RDS Scheme 2024-25. 2. If the appellant required to shift on urgent basis, the Licensee shall shift the line and the cost is to be borne by the appellant/property owners.
P-063-2022- Sri. Joe I Mangaly, Palakkad-Order 08-11-22

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The appeal petition filed on 24-08-2022 after a lapse of around 11 months. The reason explained by the appellant is that the order of CGRF was not received and finally received by e-mail only on 10-08-2022. The appellant has filed petition to the Hon’ble High Court of Kerala vide WPConsumer Grievance Redressal Forum 1450/2021 with same averments, same grounds and same prayers of this appeal. Further, the same matter has been heard by the Electricity Ombudsman and the order has been issued on 16-06-2020. The prayer is same in this petition also. The WP Consumer Grievance Redressal Forum 1450/2021 is pending in the Hon’ble High Court of Kerala and hence, this petition could not be accepted. The appeal petition filed by the appellant is disposed of accordingly.
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