Downloads
Overview Search Downloads Submit file Up
Category: Orders
Page 76 of 443
Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1327
Orders of Kerala Electricity Ombudsman  in pdf format
Files:
P-057-2022-Sri. Epronce. M.C., TVM-Order 08-11-22

Download 
Download
The meter reading was not taken for 8 billing cycle during the period since 06-04-2019 due to the door locked condition. The appellant has been issued a bill showing an abnormal electricity consumption of 5222 units for an exorbitant amount of Rs.33,546/-. As per the notice issued by the Licensee dated 24-03-2022, the total amount due is Rs.38,487/-. The appellant filed petition to CGRF (SR) and CGRF (SR) ordered that the petitioner is liable to pay the bill issued by the Licensee. The appellant approached this Authority and following decisions are taken: 1.The appellant is liable to pay the bill. 2. The Licensee may grant 12 monthly instalments for payments. 3. No surcharge is to be levied
P-060-2022- Smt. Shamsiya A P., Manjery-Order 04-11-22

Download 
Download
The appellant Smt. Shamsiya. A.P. is the consumer of the Licensee under the Electrical Section, Manjeri North with consumer number 1165479035958. The connection is LT single phase with tariff LT IA used for domestic purpose. During May 2021, the meter reading was not taken due to the Covid-19 lockdown and accordingly provisional bill was issued by considering the average of previous 3 billing cycles. The next meter reading after March 2021 was taken during July 2021. The total consumption is seen to be high. Accordingly, the Licensee has issued an arrear bill claiming Rs.3,274/-. This amount is very much on higher side and the consumer approached the KSEBL, but no resolution. Appellant filed petition to CGRF, Northern Region, and as per the order dated 29-06-2022 that the respondent has the right to demand the amount against the actual consumption. The appellant filed appeal petition before this Authority and subsequently ordered that the appellant is liable to pay the bill raised by the Licensee.
P-059-2022-Tirurangadi Muslim Orphanage Committee- Order 02-11-22

Download 
Download
The APTS of the Licensee conducted an inspection of the connection on 11th March 2019 and found that this billing was done under wrong tariff. Accordingly, a short assessment bill was raised for Rs.83,045/-. The appellant has requested to change to the actual tariff applicable on 19-03-2021. Accordingly, the tariff has been revised with retrospective effect and bill of Rs.5,98,088/- has been raised by the Licensee. An amount of Rs.3,62,113/- is only interest in the above bill where the principal amount due to tariff difference is only Rs.2,26,975/-. This has been corrected to Rs.5,55,904/-. The appellant objected for changing interest as there is no fault from the consumer and ready to pay the principal amount. CGRF (NR) vide their order dated 30-06-2022 ordered that the appellant is liable to pay interest except the period for which the delay happened from the Licensee. Appellant filed appeal petition to this Authority and the decision is taken as follows: 1) The order of Consumer Grievance Redressal Forum (NR) is set aside. 2) The appellant is not liable to pay the interest for the arrear amount. 3) The appellant has to pay the principal amount without any delay.
Back

Contact Us

KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488

Any Queries?

Send an email to info@keralaeo.org

Do you Know?

Consumers should submit  petitions to CGRF first before appealing Ombudsman.

Visitors Counter

mod_vvisit_counterToday3440
mod_vvisit_counterAll6216783