Downloads
Overview Search Downloads Submit file Up
Category: Orders
Page 79 of 443
Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1327
Orders of Kerala Electricity Ombudsman  in pdf format
Files:
P-047-2022-Sri. T.K. Ayyappan, Kollam - Order 16-9-22

Download 
Download
Appellant had filed a complaint at Electrical Section to shift the stay from his property which was installed by the licensee without his consent. The Licensee asked him to remit Rs.34,780/- for shifting the stay wire from the present position to another place of his property. Appellant approached CGRF (SR) and CGRF ordered that the respondent has to execute by collecting only labour charges and the cost of the material, if any, is to be borne by the Licensee. The respondent had revised the estimate to Rs.27,577/- charging only the labour charges. Aggrieved by the decision of the Forum, the appellant approached this Authority and following decisions are taken: 1. The Licensee has to reposition the DP structure by shifting one of the pole to the other side and then shift the stay wire to the side of property with least disturbance to the appellant with immediate effect. 2. The appellant is liable to pay Rs.8,000/- to the Licensee as part of the labour cost for this shifting work. 3. The appellant has to give permission to shift the stay wire to the side of his property or it will be treated as deemed to be consent for the stay wire erection. 4. The order of CGRF, Southern Region, Kottarakkara in OP No. 87/2021 dated 23/06/2022 is modified to this extent.
P-050-2022- Smt. Shabna Vikas, Kozhikode - Order 26-9-22

Download 
Download
The appellant planned for an expansion of the unit and hence, applied for HT service connection with all documents with contract demand of 200 kVA on 02-03-2020. Appellant asked two months’ time for completing their HT power connection works. The Licensee responded only on 05-06-2021 after 9 months. Agreement was executed only on 22-11-2021. HT connection is effected only on 14-06-2022 by the Licensee. The appellant was constantly charged with huge amount under the head “other charges”. The appellant filed petition to CGRF and after hearing the case, CGRF(NR) issued order dated 30-05-2022 directing the respondent to effect the HT connection within one week after the appellant clearing the outstanding dues. The HT service connection was connected on 14-06-2022. Aggrieved by the decision of CGRF(N), the appellant filed the appeal petition to this Authority and decision is taken as follows: 1) The Licensee is required to examine and assess the quantum of delay as per the provision happened from the side of the Licensee or from the Officers of the Licensee and ascertain the compensation applicable to the appellant and shall be settled within a period of two months from the date of this order. 2) Licensee may enquire and to fix the responsibility of such delays and also device a mechanism to ensure that the officials of the Licensee shall complied by the Regulations.
P-049-2022-Sri. N.A. Hassan, EKM - Order 19-9-22

Download 
Download
Sub Engineer along with the APTS, Ernakulam inspected the installation and found that the Multiplication Factor applied was 20 instead of 40 as the CT ratio used is 200/5. A short assessment bill for Rs.34,58,083/- was issued to the appellant and then corrected to Rs.34,64,763.32. This was for a period from February 2018 to February 2022. Based on the complaint of appellant, a hearing was conducted on 01-04-2022 and the short assessment bill was corrected to Rs.33,69,704/- and given time only up to 18-04-2022 instead of 30 days, which he was eligible as per Regulation. The appellant filed petition to CGRF and the CGRF ordered vide OP No. 07/2022-23 dated 28-05-2022 that the appellant is bound to pay the short assessment bill issued by the Licensee. The appellant filed the appeal petition before this Authority and following decision is taken. (1) The appellant is liable to pay the short assessment bill amount. (2) The respondent shall grant 30 numbers of monthly instalments without interest to pay the short assessment bill by the appellant to the Licensee. (3) The order of CGRF, Central Region in OP No.07/2022-23 dated 28-05-2022 is modified to this extent. (4) The Licensee has to device a proper system to avoid such type of errors/mistakes/oversights in recording the consumption to avoid heavy burden on the consumers.
Back

Contact Us

KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488

Any Queries?

Send an email to info@keralaeo.org

Do you Know?

Consumers should submit  petitions to CGRF first before appealing Ombudsman.

Visitors Counter

mod_vvisit_counterToday3652
mod_vvisit_counterAll6216996