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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1327
Orders of Kerala Electricity Ombudsman  in pdf format
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P-048-2022-Sri. K.S. Rajeev, Advocate, Kollam - Order 16-9-22

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The appellant has remitted Rs.58,656/- as the cost of drawing the line including 4 electric posts. These posts are installed in his property. The line works have been executed in the expense of the appellant. The electric line was passing over the jackfruit saplings. On realizing the danger of this Over Head line, requested Assistant Engineer to shift the line. The lines were shifted to another pumphouse utilizing only one post. The three electric posts, which were installed became redundant. Appellant requested Licensee to hand over these posts or reimburse the cost to him and this is not agreed to. The appellant approached CGRF and the Forum ordered vide OP No. 01/2022 dated 24-05-2022 that the complaint is devoid of merits and disposed. Aggrieved by the decision of the Forum, the appellant approached this Authority and following decisions are taken: (5) The depreciated cost of the posts is to be assessed and the estimate is to be revised as per Clause 83 (3) of Kerala Electricity Supply Code 2014 and the amount, if any, is there to be refunded to the appellant. (6) The order of CGRF, Southern Region, Kottarakkara in OP No. 01/2022 dated 24-05-2022 is set aside.
P-046-2022-Sri. Augustine Thomas, Kottayam-Order 5-9-22

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The appellant has a service line to his house from Elamthottam Transformer through a private road. This service line is executed by the Licensee with 5 posts in the year 2011 and the cost of line is borne by the appellant. The last post of this service line was placed in his compound and stay support was also placed in his land. Later, the post has broken and the new pole was installed just beside his compound wall. The neighbour has requested the Licensee to shift the service line from a cross country line arrangement to the private road in which he is also having right to travel and drawing line. The Licensee has executed the line by extending the line from the last post placed in appellant’s property without obtaining consent from him. The OH line was also crossing above his property. The appellant has filed petition to CGRF(Southern Region) and the Forum disposed the case vide order dated 20-05-2022 stating that the action of the respondent is seen sustainable. Then the appellant filed the appeal petition before the Authority and the decision is taken as follows: 1. The appellant’s application to disconnect the recently drawn OH line is disallowed. 2. The line has to be shifted to the other side of the private road, avoiding the property crossing of the appellant at the cost of Licensee.
P-045-2022- Sri. Shareef Abdul, Kozhikode-Order 5-9-22

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APTS conducted inspection at the firm and found that one CT coil ‘B’ phase is in open condition. The connection wire from CT to meter was burned and hence, the reading recorded by the meter was 28.28% less than the actual consumption. Since the exact date of CT open condition was not known, the short assessment was calculated for 12 months as per Regulation 152(3) of Kerala Electricity Supply Code 2014 for an amount of Rs.1,13,606/-. The appellant filed petition to Consumer Grievance Redressal Forum (Northern Region) and CGRF(N) issued order to quash the short assessment bill and to prepare the short assessment bill for 6 months preceding the date of inspection. The appellant filed the appeal petition and the Authority takes the following decision: 3) The appellant is liable to pay the short assessment bill for 6 months. 4) The order of Consumer Grievance Redressal Forum (NR) is sustainable.
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