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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1327
Orders of Kerala Electricity Ombudsman  in pdf format
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P-026-2022- Smt. Shahida N. Neeliyatt, Malappuram-Order 11-08-2022

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Appellant demanded to shift the line over the road, avoiding crossing of her property and approached Consumer Grievance Redressal Forum (CGRF), Northern Region, Kozhikode vide OP No.45/2021-22. Aggrieved by the order of the Forum, the appellant filed the appeal petition to the Authority and decision is taken as follows: The matter is pending for the decision of ADM and the respondent agreed that the decision of ADM will be implemented. On getting the decision of ADM, Malappuram, the same is to be implemented by the Licensee.
P-033-2022- Smt. Arya Antherjanam, Malappuram-Order 10-08-2022

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The appellant forced to use the diesel engine as the electric supply was not connected, which resulted to huge expenditure for the appellant. The service line length required is only 31 M, but KSEB prepared an estimate including an additional post, which is objected. The appellant approached the CGRF-NR and CGRF ordered vide that if the consumer has provided the support strong enough to connect the service line, then the Licensee has to connect the service wire for pumps and then the estimate is to be revised without post. If the support is not strong enough for this, then the consumer has to pay for the post and the line is to be extended accordingly. The aggrieved appellant filed appeal petition and the Authority takes the following decision: (1) The appellant will erect a concrete post with a ground clearance around 4 M near the pumphouse and the Licensee shall extend the service connection to the pumphouse without any delay. (2) The service connection estimate of the Licensee is to be revised accordingly. (3) The order of CGRF, Northern Region in OP No. 33/2021-22 dated 07-02-2022 is modified to this extend. (4) The Licensee has to device a proper system that all the officials should comply with regulations strictly and officials at fault are to be penalized.
P-025-2022- Sr. M. Prasanthi, Nilambur-Order 08-08-2022

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The Fathimagiri English School was billed under tariff LT VIA up to 09/2013. The Assistant Engineer, Nilambur Section issued a demand notice to the appellant stating that there is an under payment of charges amounting to Rs.4,59,364/- in which Rs.1,62,708/- was the difference in tariff change and Rs.2,96,656/- was the interest. The appellant questioned the demand of interest on them for no fault from the appellant. On hearing, CGRF in its order has disposed the petition mentioning that the exemption of payment of surcharge is not admissible and hence, it is to be paid. On hearing the case, Authority has taken the following decision: (1) The order of CGRF, Northern Region in OP No. 44/2021-22 dated 31-01-2022 is set aside. (2) The appellant is not liable to pay the interest.
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