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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1327
Orders of Kerala Electricity Ombudsman  in pdf format
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P-012-2022-Sri. K.S. Sunilan, Thrissur-Order 25-04-2022

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The appellant received the regular bimonthly electricity bill on 17-12-2020 for an amount of Rs.1,00,421/-, which is exorbitant as per appellant. The appellant approached the CGRF, Central Region and the Forum disposed of the petition with the following decisions: (1) Impugned bill may be revised by taking into account of the average cumulative electricity billed. (2) The higher officers of the Licensee may initiate necessary action against the erring employees for ignoring to take the meter reading and violating Regulation III. Aggrieved by the decision of the Forum, the appellant filed the appeal petition. It is decided to quash the electricity bill for the bi-month amounting to Rs.1,00,421/-. Also, the respondent shall not issue another bill for the remaining consumption to the appellant. The respondent is directed to revise the bimonthly bill for tariff minimum amount as usual within 7 days from the date of receipt of the order. The Appeal Petition filed by the appellant is disposed of as such. The order of CGRF, Central Region in OP No. P087/2020-21 dated 17-04-2021 is set aside.
P-009-2022- Secretary, Palakkad-Order 25-04-2022

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The premises of the appellant is functioning as a Co-operative Milk Society and the tariff allotted is LT VIIA. As per the Gazette Notification dated 28-06-2017, LT VB Agriculture tariff is applicable to facilities for processing of milk including pasteurization and its storage and packaging or for retail sales outlet, if the connected load of such facilities or sales does not exceed 10% of the total connected load. But the appellant argued that the society is eligible for LT VB tariff like similar societies in the State. The appellant filed petition before CGRF, Northern Region, Kozhikode for reassigning LT VB tariff. The Forum registered the petition and issued order as follows: “The tariff category grouping for each type of consumer is finalized by the Hon’ble KSERC. When a consumer/consumer group wants to change their tariff category type, they have to approach the Hon’ble KSERC.” Aggrieved by the decision of the Forum, the appellant filed the appeal petition before this Authority. The respondent is directed to retain the tariff of the appellant under LT V (B) tariff category. The respondent is also directed to refund or adjust in future bills the excess amount collected from the appellant under LT VII (A) tariff category from 23-03-2021, a date of application for tariff change of the appellant to the Assistant Engineer. The appeal petition filed by the appellant is allowed to this extent as ordered and stands disposed of as such. The orders of CGRF, Kozhikode in OP No.18/2021-22 dated 18-01-2022 is set aside.
P-013-2022-Sri. Thomas John, Alappuzha-Order 21-04-2022

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An inspection was conducted in the premises of the appellant on 28-10-2021 by Anti-Power Theft Squad (APTS) of KSEB Ltd. and found improper voltage connection to the energy meter, which led to the non-recording of actual energy consumption in the premises. The inspection team found an unrecording of 44.35% of the actual consumption to be recorded. The appellant was given a short assessment bill, after preparing a site mahazar, for Rs.4,77,751/- as per Regulation 152 of Kerala Electricity Supply Code 2014 by the respondent for compensating the revenue loss sustained to the Licensee. Since the respondent had not reconsidered the short assessment bill, the appellant filed a petition in CGRF, Central Region and the Forum in its order rejected the petition. The respondent is directed to test the metering system including meter and CTs within 30 days from the date of order. If the metering system is functioning within the limit of errors, the respondent shall revise the short assessment for 24 months taking the lost energy as 33.33% of the actual consumption to be recorded. If the metering system is defective, the respondent shall issue the bill in accordance with the provision contained in Regulation 115 of Kerala Electricity Supply Code 2014. This shall be done within a further period of 15 days from the date of receiving the test report. The appeal petition filed by the appellant is disposed of as such. The order of Consumer Grievance Redressal Forum, Central Region in OP No. 52/2021-22 dated 02-02-2022 is set aside.
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