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Category: Orders
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Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1327
Orders of Kerala Electricity Ombudsman  in pdf format
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P-089-2022-Sr. Litty Raphel, St. Pauls Convent, Thirssur-Order 19-01-23

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The arrears for the period from 06/08/2009 to 05/02/2010wasremained as unclaimed since the case was pending in the Apex Court. On getting the final judgment from the Apex Court, the Licensee started raising the arrear bills for the difference in tariff. Accordingly, a demand notice for Rs.13,559/- has been raised and the same has been paid by the appellant. The Regional Audit wing on conducting the audit found out the mistake in assessing the arrear demand. A short payment bill amounting to Rs.64,146/- for the period from 06/08/2009 to 05/02/2010 has been issued to the appellant. The appellant approached CGRF (CR) and ordered to revise the demand by deducting the interest from 11/2020 to 10/2021 and the petitioner is liable to pay the amount as per the revised bill. The appellant filed the appeal petition to this Authority and the decision is taken as follows: 1) Agree with the order vide OP No.39/2022-23 dated 30.09.2022 of Consumer Grievance Redressal Forum (CR).
P-087-2022-Sr. Litty Raphel, St. Pauls Convent, Thirssur-Order 13-01-23

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The Licensee billed all the Self-Financing Educational Institutions as per the tariff decided by KSERC. This institution has also been shifted to tariff VIF with effect from 01-09-2014. The difference in tariff for the previous period was not claimed. On periodical audit conducted by the Regional Audit office, Thrissur, it was found that the tariff difference for a period from 06/2008 to 08/2014 was not collected. Accordingly, the Licensee has issued bill for Rs.8,77,529/-. The appellant is contending about the interest charged during this period. The appellant filed petition to the CGRF (CR) and ordered that the interest for the undercharged amount is to be charged only up to 10/2020 and the bill is to be revised accordingly. Then the bill was revised to Rs.8,22,373/-. The appellant filed the appeal petition to this Authority and the decision is taken as follows: Agree with the order vide OP No.41/2022-23 dated 30.09.2022 of Consumer Grievance Redressal Forum (CR).
P-086-2022-Sri. P.V. Valsalan, Kannur-Order 11-01-23

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Electric meter was defaulted on 15-10-2008, but the new meter was installed on 16-03-2009 by the Licensee. Rent of the meter was collected for the period when the meter was faulty and also the fees for reconnection was collected though the connection was not disconnected. Appellant requested for the compensation. 1) Uphold the decision of 1 & 2 of CGRF. 2) Compensation for the period of correcting the bill has to be calculated and Rs.25/- per day is to be given to the appellant. This amount has to be recovered from the officials who responsible for it. 3) (1), (2) decisions are to be complied within one month.
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KERALA ELECTRICITY OMBUDSMAN
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