KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
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Category: Orders | ||
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Files: 1327 | |
Orders of Kerala Electricity Ombudsman in pdf format |
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The appellant stated that he has received short assessment bill for a period from July 2016 to December 2016 for Rs.41,925/- and a low voltage surcharge bill of Rs.70,510/- for the period from February 2019 to August 2021. On 28-02-2022, the appellant approached KSEBL ‘Adalath Committee’ and the decision was the bills cannot be revised. Then the appellant approached the Consumer Grievance Redressal Forum (CGRF), Central Region and CGRF (CR) vide order dated 23-09-2022 ordered that the appellant is liable to pay these two undercharged bills. Aggrieved by the decision of the Forum, the appellant filed appeal petition before this Authority and following decision is taken: 1. This Authority hereby agreed on the decision of the CGRF (CR). 2. The appellant is liable to pay the short assessment bills as raised by the Licensee. |
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The meter reading was not taken for 14 billing cycles as the shop was closed. The status was door locked up to 02/2022. The meter reading was taken on 22-04-2022 and it shows a very high reading and consumption recorded was 5084 units and then the Licensee raised a bill for Rs.33,820/-. The connection is for a shop, which is rented out for shop, which is renting some materials for the cremation purpose. The appellant complains about the defect in the meter. The appellant requested to waive off this exorbitant bill. The appellant filed the petition to CGRF (SR) and CGRF (SR) vide order dated 30-09-2022 quashed the bill raised by the respondent. The appellant approached this Authority by filing this appeal petition and following decisions are taken: 1. This Authority hereby agreed on the decision of the CGRF (SR). 2. The consumer has to make arrangements for the meter accessible for continuously for recording the reading. |
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The appellant Sri. Bobby Issac Mathew is neither a consumer nor a complainant as per regulations. Sri. M.J. Jacob, President of M/s. Thodupuzha Taluk Co-operative Rubber Marketing Society Ltd. is the consumer of the Licensee with service connection No. 11/4191. The service connection is an HT service connection with contract demand 250 kVA and connected load 428 kW. The Thodupuzha Taluk Co-operative Rubber Marketing Society Ltd. have leased out the premises to Sri. Bobby Issac Mathew and he is running the industry in the name of Co-Rubber Crumb Factory. The service connection is not transferred to his name. In the case in hand the appellant is neither a consumer nor a complainant and hence, the petition cannot be accepted. If the actual consumer would like to file the petition for this grievance, the same may please be filed to the concerned Consumer Grievance Redressal Forum within 15 days of this order. This decision has already been conveyed to the Advocate, who represented the petitioner for the hearing on 05-11-2022. The appeal petition filed by the appellant is disposed of accordingly. |
KERALA ELECTRICITY OMBUDSMAN
D.H. Road & Foreshore Road Junction,
Near Gandhi Square,
Ernakulam, Kerala-682 016
Ph: 0484 2346488, Mob: 8714356488
Send an email to info@keralaeo.org
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