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Category: Orders
Page 14 of 410
Order by: Default | Name | Date | Hits | [Descending]
Orders Files: 1228
Orders of Kerala Electricity Ombudsman  in pdf format
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P/056/2023- The Secretary, TRIDA

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The appellant Thiruvananthapuram Development Authority (TRIDA) owns a shopping complex named as Kedaram complex at Kesavadasapuram Junction, Thiruvananthapuram. One of the shop was rented out to Smt. Sharma Satheesan and KSEB has given the service connection with consumer number: 11455166017549 with the consent of TRIDA. Consumer defaulted the payment of current charges and the power supply was disconnected on 07/21 and the dismantling was effected on 14/04/2022. The TRIDA has given letter to the licensee on 22/09/2021 to disconnect the power supply as the occupier has vacated the premises. The appellant have been re-issued the shops to another person but the licensee was not ready to give new connection as the outstanding payment was not cleared. The appellant TRIDA was forced to pay the arrears to the licensee. The main allegation was that the power supply was not dismantled as per the request of the appellant and fixed charges were charged up to 14/04/2022 and the entire charges paid by TRIDA is to be refunded. The appellant filed the petition to CGRF and CGRF issued order dated 23/06/2023 stating that the bills are to be revised by charging fixed charges for 180 days from the date of disconnection. Aggrieved by the decision of the CGRF, this appeal petition is filed to this authority.
P-063-2022- Sri. Joe I Mangaly, Palakkad-Order 08-11-22

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The appeal petition filed on 24-08-2022 after a lapse of around 11 months. The reason explained by the appellant is that the order of CGRF was not received and finally received by e-mail only on 10-08-2022. The appellant has filed petition to the Hon’ble High Court of Kerala vide WPConsumer Grievance Redressal Forum 1450/2021 with same averments, same grounds and same prayers of this appeal. Further, the same matter has been heard by the Electricity Ombudsman and the order has been issued on 16-06-2020. The prayer is same in this petition also. The WP Consumer Grievance Redressal Forum 1450/2021 is pending in the Hon’ble High Court of Kerala and hence, this petition could not be accepted. The appeal petition filed by the appellant is disposed of accordingly.
P-070-2022-Sri. Abdul Kader Naina, Alappuzha-Order 02-12-22

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The appellant applied for grid connected solar plant during the year 2017 to become power neutral. The Licensee has permitted for 22 kW solar plant during 09/2018. The work was executed by the approved agency of KSEBL and under the direct supervision of the officials of the Licensee. There was a major delay in commissioning of solar plant. The appellant has received solar incentive from the Licensee for three years. On 21-12-2021, APTS conducted an inspection and found that the CT connection to the import and export meter was interchanged. Then the respondent raised a short assessment bill for Rs.11,89,077/- for a period from 10-09-2018 to 31-12-2021. This includes, the solar incentive he received from the Licensee amounting to Rs.1,72,731/-. The appellant has challenged the short assessment bill. The CGRF(CR) vide order dated 12-08-2022 ordered that the appellant is liable to pay the short assessment bill. The appellant filed the appeal petition before this Authority and following decisions are taken: 1. The appellant is liable to pay the short assessment bill amount issued by the Licensee. 2. The Licensee shall grant instalment facility of 30 monthly instalments without interest for making the payment. 3. The Licensee has to fix the responsibility to the officials who is responsible for this revenue loss to the Licensee and take suitable action. 4. The Licensee has to provide proper training to the field officers to avoid the recurrence of such mistakes.
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